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Frequently Asked Questions

Product Related Questions

HOW IS ORGANIC COTTON DIFFERENT FROM REGULAR COTTON?

Organic cotton is grown without the use of poisonous pesticides, herbicides and GMOs. Less water is used to grow the cotton crop and it benefits surrounding farms, communities, wildlife and people.

 

WHERE ARE YOUR FABRICS MANUFACTURED?

All of our fabrics are knit and finished domestically in Los Angeles. 
We knit with yarns sourced globally from our trusted yarn suppliers. 

 

DO YOU PROVIDE YARN CERTIFICATIONS?
Yes.  We provide yarn certifications upon request with each order.  Most of our ECO-FRIENDLY fabrics are knitted with certified organic cotton and/or certified recycled polyester. 

 

IS YOUR FABRIC PRE-SHRUNK?

No. But we offer pre-shrinking of your fabric as a value-added service. Please contact us for more information.

 

WHAT ARE THE RECOMMENDED CARE INSTRUCTIONS FOR YOUR FABRICS?
Please check with our office for special fabrics or those with embellishments. 
Use basic cotton care for fabrics with 100% organic cotton content: WASH COLD/TUMBLE DRY LOW. LOW IRON if needed.  Use basic polyester care for fabrics with 100% recycled polyester: WASH COLD/TUMBLE DRY LOW. NO IRON.  Use basic poly/cotton care for fabrics with a blend of recycled polyester and organic cotton content: WASH COLD/TUMBLE DRY LOW. NO IRON.

Ordering Related Questions

WHAT ARE YOUR MINIMUMS?

We offer ONLY 1 roll minimums on core styles and colors.

800-1500 yards minimums on custom colors depending on style.

 

CAN I SAMPLE BEFORE COMMITTING TO PRODUCTION LOTS?

Yes, you may purchase sample yardages on individual styles or one our starter kits.

 

WHAT ARE YOUR SHIPPING OPTIONS?

We offer shipping nationwide.

You can also pickup your fabric if you are local. 

 

CAN I DYE MY OWN COLORS?

We can custom dye to match your colors. Just provide us a labdip standard to match.

 

CAN I DEVELOP MY OWN CUSTOM ECO-FRIENDLY FABRIC STYLES

Yes. We can custom develop most knitted fabrics usually within 2-4 weeks. The minimum order quantity for custom development is 3000 yards.   Please inquire for styles and yarns available.

 

DO YOU PROVIDE PRINT SERVICES?

Yes. We provide printing as a package with our fabrics. You will provide the patterns, we provide the fabric.

We can also process your order as Prepare for Print (PFP) so you can print at your printer of choice. Please ensure that you mention this when placing your order.

 

WHAT STYLES AND COLORS DO YOU HAVE IN STOCK?

Normally we carry WHITE, PFD and PFP colors in most styles. Please contact our office for most current inventory status.

CAN FABRIC BE RETURNED?

We GUARANTEE your complete satisfaction.  Please contact us immediately with any issues.

© 2019 UFG, Inc. dba ACUTEX  |  Organics by ACUTEX 

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